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Title:
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Back to Basics: Essential Qualities of Services for Survivors of Intimate Partner Violence |
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Authors:
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Shanti J. Kulkarni, Holly Bell and Diane McDaniel Rhodes |
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ISBN-10(13):
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ODVN |
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Publisher:
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Violence Against Women Journal, Vol. 18, No.1, January 2012 |
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Publication date:
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January 2012 |
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Language:
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English |
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Rating:
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Picture:
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Description:
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Survivor voiceis essential to effectively implement survivor-focused IPV services. In this focus group study, domestic violence survivors (n = 30) shared detailed perspectives as service seekers and recipients, whereas national hotline advocates (n = 24) explored relationships between service providers and survivors based on their interactions with both. Four thematic categories elated to enhancing IPV services emerged: providing empathy, support empowerment, idividualizing care, and maintaining ethical boundaries. Advocates identified additional factors that interfered with quality services, including the following: inadequate organizational resources, staff burnout, lack of training, and poor integration with other community resources. Respectful, empoering relationships are the centerpiece for quality IPV services. |
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